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IT Support Admin

Remote

Posted: 02/27/2024 Job Number: 17122 Targeted Compensation: $75,000.00

Job Description

IT Support

Ag 1 Source is looking for a perfect blend of someone that knows agriculture and computers.

What’s in it for you:

  • Play an active role in software design by gathering user feedback into Use Cases, User Stories, and Acceptance Criteria.
  • Lead IT Projects to discover and deploy new technology offerings.
  • Be the "IT" person for everyone in the organization and the clients.

What you will be doing:

  • Serve as company liaison between employees and our outsourced vendor for IT tech support to ensure employee issues for hardware, software, and networks are resolved promptly.
  • Take active ownership of employee technology problems.
  • Create and oversee a process to proactively help manage and replace the company inventory of hardware and third-party software to maintain and improve employee productivity.
  • Responsible for employee technology onboarding.
  • Coordinate with other staff to ensure company technologies both adhere to and support our efforts to exceed compliance, cybersecurity, and disaster recovery requirements.
  • Serve as first-line support for customer and employee issues with proprietary software offerings.
  • Assist in daily operations and maintenance activities to ensure product uptime and accuracy.
  • Identify and lead efforts to improve software quality, efficiency, and scalability.
  • Help organize and create documentation for software support and training.
  • Participate in proprietary software onboarding and training for customers and employees.

A successful candidate for this IT Support role will possess the following:

  • Strong computer skills, know your way around hardware and software
  • 5 years experience with Excel, Azure, SQL and many more.
  • Be a team player with leadership and problem-solving experience

Compensation: Based on experience $70-80K

Benefits: Company Full Benefits package

Desired Location: Ft Collins, CO preferred but open to a remote option for the right person

Ag 1 Source has been focused on Executive Level Agriculture recruiting since 2002, our network runs deep. If this role isn't quite the right fit for you, but are still open to exploring career growth, feel free to do so HERE. Or, if you know someone who may be interested in this role, please reach out HERE. We provide up to a $500 referral bonus for individuals that are referred, and we place.

*Candidates must be eligible to work in the US as well as meet the qualifications listed above in order to be considered for the IT Support Admin job.

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